No signature required

Eliminating the need for signatures for both debit and credit cards, is part of the digital evolution of payments and payment security, to allow customers fast and convenient shopping experiences while maintaining safety.

HSBC helps keep your card safe with all these protection benefits:

• Account Monitoring 24 hours a day, 7 days a week
• Fraud Alerts 
• As an HSBC customer, you're automatically enrolled in our Fraud Alert program. If we have your mobile number or email on file, you'll automatically be notified of suspicious transaction activity on your HSBC Debit or Credit Card Account. 

With Fraud Alerts, we’ll notify you by free text message^1,4 or email if we spot suspicious activity on your HSBC Debit or Credit Card. You can then confirm the purchase by responding to our text or email, or report it as fraud. If fraud is suspected, we may need to speak with you.

• EMV Chip technology
• Zero Liability² for unauthorized transactions

There is no need to sign up. If we have your mobile number or email on file, we'll automatically notify you of suspicious activity on your HSBC Debit or Credit Card.

HSBC may notify you by free text message^1,4 or email if we detect suspicious transaction activity on your HSBC Debit or Credit Card Account.

We may contact you by email³ or phone. 

1. Log on to HSBC Personal Internet Banking.
2. Select ‘Edit personal details’ in Useful links.
3. Under ‘Contact details’, select ‘Edit details’ to add or update your current mobile number.
4. You also have the option to chat with us or call Customer Service at the number on the back of your card.

You can confirm the purchase and continue using your card, or report it if it’s fraud.

For Text Alerts: respond ‘Yes’ or ‘No’ to the message we send you.

For email alerts: click the ‘No Fraud’ or ‘Fraud’ button in the email we send you.

For more information on ways to easily manage your HSBC Credit Card online, including enrolling in other valuable credit card alerts, please visit our Credit Card Resource Center.