Protecting your identity

Identity theft is when someone steals your personal details - such as your name, government ID, or passport details - in order to commit a crime or fraud.

It often involves someone impersonating you, using your personal information to open bank accounts, withdrawing money from your accounts, or even taking out loans in your name.

It’s important to be alert to the signs of identity theft and fraud. You may find this guide helpful: Beware of scams and fraud. 

If you are the victim of identity fraud you should report the crime to the police. It may help to obtain a copy of your police report, to give to creditors and credit agencies as evidence of your situation.

You should also consider:

1. Contacting your bank, and credit card issuer to let them know the situation.
2. Contacting at least one of the credit reporting agencies and requesting that a 90-day fraud alert is placed on your report.
3. Contacting the post office if you believe that your mail has been tampered with, intercepted or redirected.
4. Changing or reviewing any passwords you use to access bank accounts and financial data.
5. Contacting appropriate government agencies (e.g. tax office).
6. Changing mobile phone number, if necessary.