How to transfer money from HSBC to another bank
Personal Internet Banking allows you to transfer money between checking and savings accounts and your accounts at other U.S. financial institutions – including banks and credit unions.
What you’ll need:
- Account number for the non-HSBC account
- Routing number for the non-HSBC account
Bank to Bank Transfers
If the sending and receiving bank accounts are both in your name, and are at U.S. banks, you can transfer funds between your eligible HSBC and non-HSBC accounts using Bank to Bank Transfers.
How to add a new external account
1. Log on to Personal Internet Banking.
2. Within the 'Useful links' bar, select 'Bank to Bank Transfers'.
3. Select the 'Add New Account' button in the center of the page. You’ll need the routing number and account number of the account you wish to add.
4. For your protection and security, HSBC will verify the information you entered to make sure that the request for the service actually came from you.
5. Once your information is verified, on the Bank to Bank Transfer page, enter the amount you want to transfer.
6. Select the HSBC account you would like to transfer from.
7. Tell us the non-HSBC account you want to transfer to.
8. Select your 'Send date' and whether it's a one-off or recurring transfer.
9. Select 'Review' and follow the onscreen instructions to confirm the transfer.
Frequently asked questions
How long will it take to verify my account for a Bank to Bank Transfer?
For your protection and security, HSBC will verify your information to make sure that the request for the service has come from you.
- For most major banks and credit unions, we can complete confirmation of individual accounts you have online access set up for in less than a minute.
- For other accounts, we will ask you to complete a trial deposit verification, which generally completes in 2 to 3 business days.
We’ll notify you by email of the status of your registration within 3 days. The email will also contain simple instructions for your next steps.
How will I know when a transfer is complete?
- You’ll receive email confirmations for upcoming transfers, transfers in progress and completed transfers.
- Visit the Bank to Bank Transfer page and click on the Activity link in the menu heading to see an up-to-date report on your Transfer Funds requests over the past 180 days. Each transfer request is displayed along with the date and status of the transfer.
- You should also be able to confirm the completion of the transfer with your non-HSBC account after scheduled completion of your request.
For more information about bank to bank transfers, visit our Move Money FAQs page.
We're here to help you
Fastest way
- Chat with us for assistance.
Other ways to get help
By telephone
- Contact Customer Service.